Date: 20-10-2021 Digital Publication Services : OSREL | JABM | JAM | ABMR | ABMCS

PROSEDUR PEMBAYARAN DANA PENSIUN PADA NASABAH PT. BANK TABUNGAN PENSIUNAN NASIONAL KANTOR CABANG PEMBANTU PASURUAN

Detail
Author PAULINE INDRA SANTOSO
Category Manajemen Perbankan

Abstract

This study aims to determine hpw the PT. Bank Tabungan Pensiunan Nasional, Pasuruan pay to its customers and also is there any shortage of the systems in PT. BTPN Pasuruan. The author conducted the study at PT. Bank Tabungan Pensiunan Nasional, Pasuruan wich is located in Alun-Alun Timur street no. 7 Kota Pasuruan. The main activity of BTPN Bank concern to the services for retirees because the target market of this bank is for retirees. In order to expand the business activities, BTPN bank cooperates with PT. Taspen. Here, BTPN bank is not only give loans and discount of loans, but also carry on “Tri Program Taspen” wich is the day old saving payments, jamsostek payments and the pension payments. In addition, this bank is only serve the officers from PT. Taspen, ABRI and Polri for PT. Asabri, and two officers of BUMN wich are PT. Telkom and PT. Perhutani. The result of the observation shows that the procedure of retirees’ payment at PT. BTPN Pasuruan can be explained in three ways : the acceptance of the retired customers’ candidate; the acceptance of payroll pension customers; and the payment of the Pension Fund to the clirnt. In addition, the Bank has not made an online transaction before 2009. However since December 2009, the online sysem has been applied. Key words : Standart Operating Procedures, pension payment, pension client.